Privacy Policy – Email & SMS Communications
Big Meadow Auction Services Ltd.
Effective Date: May 21, 2026
At Big Meadow Auction Services Ltd., we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and protect information obtained through our email and SMS messaging programs.
1. Information We Collect
When you communicate with us, register for an auction, consign items, subscribe to updates, or participate in our SMS or email marketing programs, we may collect:
Name
Phone number
Email address
Mailing address
Auction registration information
Consignment or bidding information
Communication preferences
Message interaction data (such as delivery confirmations or opt-outs)
2. How We Use Your Information
Your information may be used for the following purposes:
Sending auction announcements and updates
Providing bidding reminders and sale notifications
Sending invoices, receipts, and account information
Communicating regarding consignments or purchases
Providing customer service and responding to inquiries
Marketing upcoming auctions, events, and services
Maintaining internal business records
Meeting legal and regulatory requirements
3. SMS Messaging Terms
By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from Big Meadow Auction Services Ltd., including:
Auction reminders
Bid notifications
Pickup and payment reminders
Marketing and promotional messages
Event announcements
Message Frequency
Message frequency may vary depending on auction activity and customer interaction.
Message & Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
Opt-Out
You may opt out of SMS communications at any time by replying:
STOP to unsubscribe
HELP for assistance
Once unsubscribed, you will no longer receive SMS marketing messages from us unless you re-subscribe.
4. Email Communications
Customers may receive emails relating to:
Auction listings
Invoices and receipts
Marketing and promotional materials
Company announcements
Registration confirmations
Consignment information
You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email or by contacting us directly.
5. Information Sharing
Big Meadow Auction Services Ltd. does not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist us in operating our business, including:
Auction software providers
Payment processors
Email and SMS communication platforms
Website hosting providers
Information may also be disclosed where required by law, court order, or regulatory authority.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, misuse, or loss.
While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be 100% secure.
7. Retention of Information
Personal information will only be retained for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements
8. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Withdraw consent for marketing communications
Request deletion of certain personal information where legally permitted
Requests may be submitted using the contact information below.
9. Third-Party Services
Our website, auction platforms, or communications may contain links to third-party websites or services. Big Meadow Auction Services Ltd. is not responsible for the privacy practices or content of third-party services.
10. Changes to This Policy
Big Meadow Auction Services Ltd. reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on our website with the revised effective date.
11. Contact Information
For questions regarding this Privacy Policy or our communication practices, please contact:
Big Meadow Auction Services Ltd.
Email:
Phone: 403-501-1477
Big Meadow Auction Services Ltd.
Effective Date: May 21, 2026
At Big Meadow Auction Services Ltd., we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and protect information obtained through our email and SMS messaging programs.
1. Information We Collect
When you communicate with us, register for an auction, consign items, subscribe to updates, or participate in our SMS or email marketing programs, we may collect:
Name
Phone number
Email address
Mailing address
Auction registration information
Consignment or bidding information
Communication preferences
Message interaction data (such as delivery confirmations or opt-outs)
2. How We Use Your Information
Your information may be used for the following purposes:
Sending auction announcements and updates
Providing bidding reminders and sale notifications
Sending invoices, receipts, and account information
Communicating regarding consignments or purchases
Providing customer service and responding to inquiries
Marketing upcoming auctions, events, and services
Maintaining internal business records
Meeting legal and regulatory requirements
3. SMS Messaging Terms
By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from Big Meadow Auction Services Ltd., including:
Auction reminders
Bid notifications
Pickup and payment reminders
Marketing and promotional messages
Event announcements
Message Frequency
Message frequency may vary depending on auction activity and customer interaction.
Message & Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
Opt-Out
You may opt out of SMS communications at any time by replying:
STOP to unsubscribe
HELP for assistance
Once unsubscribed, you will no longer receive SMS marketing messages from us unless you re-subscribe.
4. Email Communications
Customers may receive emails relating to:
Auction listings
Invoices and receipts
Marketing and promotional materials
Company announcements
Registration confirmations
Consignment information
You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email or by contacting us directly.
5. Information Sharing
Big Meadow Auction Services Ltd. does not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist us in operating our business, including:
Auction software providers
Payment processors
Email and SMS communication platforms
Website hosting providers
Information may also be disclosed where required by law, court order, or regulatory authority.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, misuse, or loss.
While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be 100% secure.
7. Retention of Information
Personal information will only be retained for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements
8. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Withdraw consent for marketing communications
Request deletion of certain personal information where legally permitted
Requests may be submitted using the contact information below.
9. Third-Party Services
Our website, auction platforms, or communications may contain links to third-party websites or services. Big Meadow Auction Services Ltd. is not responsible for the privacy practices or content of third-party services.
10. Changes to This Policy
Big Meadow Auction Services Ltd. reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on our website with the revised effective date.
11. Contact Information
For questions regarding this Privacy Policy or our communication practices, please contact:
Big Meadow Auction Services Ltd.
Email:
Phone: 403-501-1477
